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Smart Ticketing & Payments Conference 2016

November 23, 2016

Taking place on Wednesday 23 November at etc.venues 155 Bishopsgate, this year’s Smart Ticketing & Payments  conference will offer focused workshops, panel discussions and keynote presentation on topics including:

  • How to introduce a smart ticketing project
  • How do we allocate revenue to operators on promoting a ticket which is multi operator?
  • How do we process concessions?
  • How do we protect the passenger from criminals using NFC readers
  • How do we cope with the huge variants in societal demographics?
  • Best in class multi-modal, end-to-end smart ticketing
  • What ticketing solutions will be delivered to the 20% population who do not have a bank account?
  • Who pays for all of this? Is it worth it? How is ROI assessed?
  • The role of super back-offices: how can finance companies, banks, the ATOC and phone providers work together to deliver the public?
  • How do we ensure that operators receive the money quick enough?
  • How do we make ticketing schemes as attractive as possible to customers?

Speakers at this year’s conference include:

  • David Hytch, Director, Parkgate Consultants
  • Chelcie Whitmore, Transformation Strategy Analyst – Business Development, Customer Experience, Marketing and Communications Directorate, Transport for London
  • Louise Coward, Insight Manager, Transport Focus
  • Nicola Moir, Project Manager, Contactless Transit Project, The UK Cards Association
  • Gordon Hanning, Head of Concessionary Travel and Integrated Ticketing, Transport Scotland
  • Stephen Joseph, CEO, Campaign for Better Transport
  • Mohamed Bhanji, Special Advisor to the Chief Commercial Officer, VIA Rail Canada
  • John Backway, Head of Commercial Development, Go-Ahead Group


November 23, 2016


155 Bishopsgate
London, United Kingdom
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