The paper is a response to the Swiss Disability Discrimination Act which outlines a number of transport accessibility standards that must be met by the end of 2023.
In its paper the ZVV proposes a number of actions, including equipping ticket machines with special features for those with visual impairments and making public transport vehicles and stops more accessible.
All of Zürich’s buses and trams are low-floor models, making them more easily accessible by wheelchair. Of the city’s trains, 94 per cent are low-floor.
However, 65 per cent of train stations, 74 per cent of tram stops and 39 per cent of bus stops currently conform to the new accessibility standards.
By 2024 the ZVV says it will increase these figures to 89 per cent, 100 per cent and 79 per cent respectively.